<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><strong>How to White List (keep your email server from blocking) <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a></strong></span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">Email servers are increasingly setting up roadblocks to deter unwanted emails from cluttering your inbox. Unfortunately, they can also deter mail that you WANT to receive like <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a>.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> Fortunately, you can "whitelist" URLS with your email server to ensure delivery. Select your provider below, and follow a few simple steps to let them know that Living My Purpose emails should be delivered to you.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>GMAIL</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you haven't received a message from us yet, add our email address to your Gmail Contacts List:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Click Contacts along the left side of any Gmail page.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Click Add Contact.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Copy and paste the <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address into the primary email address dialog box.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. Click Save.</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">How to check if our email is in the "spam" folder:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Click Spam along the left side of any Gmail page.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Check-mark the box next to our email.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Click Not Spam button along the top.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>HOTMAIL</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you are using Hotmail, add <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address to your Hotmail Safe List. Here's how:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Open your mailbox and click "Options" (upper right hand corner).</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Click the "Junk E-Mail Protection" link (top of page).</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Select the "Safe List" link (2nd from bottom).</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. In the space provided (labeled "Type and address or domain", enter <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. Click "Add"</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. When you see the address you entered in the Safe List box, click OK</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you have received a message from us:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. If our email is in your Junk E-Mail Folder, open the email and click the Not Junk button.&nbsp;</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Next, check to see if our email address is in your Blocked Senders list.&nbsp;</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you see our email address on this list, select it and click the Remove button.&nbsp;</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Finally, if you have not done so, add <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address into your Safe List as outlined above.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>&nbsp;</strong></span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><strong>OUTLOOK 2003</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> Add <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address to your Safe Senders list:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. On the Tools menu, click Options.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. On the Preferences tab, click Junk E-mail.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. On the Safe Senders tab, click Add.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. In the Add address, put our email address</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. Click OK.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>&nbsp;</strong></span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;"><strong>YAHOO</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> To ensure your subscription information is delivered to your Yahoo inbox (not the Bulk Mail or Junk Mail folder), you can instruct Yahoo to filter it to your inbox. Here's how:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Open your Yahoo mailbox</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Click Mail Options (upper right hand corner).</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Click filters</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. Next, click add filter (may also be add link)</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. In the top row, labeled From Header: make sure contains is selected in the pull-down menu.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 6. Click in the text box next to that pull-down menu, then enter <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address.&nbsp;</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> (Please select the email address from the list provided, if available).</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 7. At the bottom, where it says Move the message to: select Inbox from the pull-down menu.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 8. Click the Add Filter button again.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you have received a message from us:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. If <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email is getting stuck in your Yahoo Bulk Folder, please open</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> the email and click the Not Spam button.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Next, check to see if the email address is in your "Blocked Addresses" list. If you see our email address on this list, select it and click the Remove Block button.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Lastly, please set up a filter as outlined above.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>AOL</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you are using AOL, you can ensure that your subscription information is delivered to your inbox by setting your Mail Controls. Here's how:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Go to Mail Controls</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Select the screen name we're sending your email to</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Click Customize mail Controls for this screen name</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> For AOL version 8.0:&nbsp;</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> Select allow email from all AOL members, email address and domains.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Click next until the save button shows up at the bottom</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Click save</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you haven't received an email from us yet:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> Please add our "From address" to your AOL address book:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Click the Mail menu and select Address Book.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Wait for the "Address Book" window to pop up, then click the Add button.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Wait for the "Address Card for New Contact" window to load.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. Paste <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address into the "Other E-Mail" field.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. Make our From address the "Primary E-Mail" address by checking the associated check box.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 6. Click the Save button.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you have already received an email from us:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If our email is in your AOL Spam Folder, please open the email and then click the This Is Not Spam button. Next, please add our address into your Address Book as described above.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>COMCAST</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Sign into Webmail.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. On the left navigation menu, click Address Book.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Click Add Contact.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. Under the General tab, in the box under the Email Address, enter <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. Click the Add button.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you have enabled&nbsp;<em>Restrict Incoming Email,</em>&nbsp;also do the following:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Sign into Webmail.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Select Preferences.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Select Restrict Incoming Email. Note: If Enable Email Controls is set to Yes, then you are restricting incoming emails.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. Select Allow email from addresses listed below.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. Enter <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address, and click the Add button.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>EARTHLINK</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Click the Address Book button to open your address book in the browser.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Click the Add Contact button (if you use EarthLink 5.0 or higher, click the Add button).</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Type in <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address into the email address slot and then click OK.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>MOZILLA THUNDERBIRD</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> If you haven't received a message from us yet:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> You will need to add <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Click the Address Book button.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Make sure the Personal Address Book is highlighted.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address &amp; Other.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. Under the Contact tab, copy and paste our "From" address, add <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address into the Email dialog box.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. Click OK.</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">If you have received a message from us:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Please check your Junk folder to see if <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> emails have been mistakenly placed there.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. To prevent this from happening in the future, you need to mark <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email as not junk. Do this by right-clicking on our newsletter and choose "Mark -&lt; As Not Junk".</span></p>
<p><span style="font-family: arial,helvetica,sans-serif; font-size: small;">White list your Personal Address Book:</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. From the main drop down menu, select "Tools -&lt; Junk Mail Controls..."</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail". Click OK.</span><br /> <br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>SBC GLOBAL</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Go to the SBC Global Mail page and click the Options link.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. In the Management section, click the Filters link.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Click the Add button.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. In the "From header" rule, in the field to the right of contains, enter <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. From the Move the message to pull-down list, choose inbox.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 6. Click the Add Filter button to save the filter.</span><br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>VERIZON</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Go to your account and click on the Address Book link in the left column.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Select Create Contact.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. The Add Address Book Entry screen appears. In the Email field, type <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. In the Nickname field, type <a href="mailto:CustomerService@livingmypurpose.com">CustomerService@livingmypurpose.com</a> email address.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. Select Save.</span><br /> <br /> <br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> <strong>BLACKBERRY Devices</strong></span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 1. Scroll up to the message header.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 2. Get to the field where your name is listed, click the Berry button and then click Show Address.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 3. Select and copy that address to the clipboard.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 4. Go into Address Book and find the user.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 5. Select Save.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 6. Click to edit it, and then click the Berry button to add another email address.</span><br /><span style="font-family: arial,helvetica,sans-serif; font-size: small;"> 7. Paste it in and click Save.</span></p>
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